At the customer’s request

At the customer’s request — the product itself is good, but production is quite troublesome. We need to use threadlocker (a type of adhesive that permanently secures metal) to fix the screws and nuts in place. This allows the customer to use the spring for a secure snap-fit onto the light box.

I’m not sure of the reasoning behind this, but I only know that we must strictly follow the customer’s requirements in production.